Quality Chekd Dairies Honors Umpqua Dairy Products, Co., from Roseburg, OR with the Irving B. Weber National Award for Total Quality Excellence


Left to right: Ray Duncan, Director of Warehouse and Logistics; Steve Feldkamp, COO; John Harvey, Director of Plant Operations; Marina Stuckey, Controller; Stephanie Smith, Director of Human Resources; Doug Feldkamp, President (CEO); Greg Admire, Purchasing Supervisor; Marty Weaver, Director of Sales and Marketing.

LISLE, Illinois (May 2, 2014) — Quality Chekd Dairies is proud to announce Umpqua Dairy Products, Co., of Roseburg, Oregon as the 2014 recipient of the Irving B. Weber Distinguished National Award for Total Quality Excellence. Umpqua Dairy received the highest scores of all Quality Chekd members in customer satisfaction, production quality, business ethics, leadership, staff development and marketing communications.

“What an honor. We could not be more proud to be this year’s National Weber Award winner,” said Doug Feldkamp, President of Umpqua Dairy. “Every department played a role in earning this prestigious honor, and it clearly signifies the importance we place on delivering top quality products and superior service day in and day out. Winning this award was a total team effort.”

Quality Chekd, a member-owned organization of independent dairy processors, presented the Weber Award to Umpqua Dairy Products, Co., at its 2014 QCS Leadership Conference held April 27th – 30th at the Omni Hotel and Resort in Nashville, Tennessee. Named for Quality Chekd’s first board president, the Weber Award is modeled after the esteemed Malcolm Baldrige National Quality Award from the U.S. Department of Commerce.   Finalists for the 2014 Weber Award included Alqueria Dairy (Bogota, Colombia) and Hiland Dairy Foods Company (Springfield, MO).

Peter Horvath, President of Quality Chekd said, “The Irving B. Weber Award is the highest award we present to our members as it represents a comprehensive review of an entire business operation. We want to extend our sincerest congratulations to Umpqua Dairy for their obvious commitment to excellence that resulted in this award. We are pleased to count Umpqua Dairy as one of our members.”

Eligibility for the Irving B. Weber Award requires Quality Chekd member dairies surpass benchmarks in each of the following categories: leadership and commitment to total quality improvement; human resource development and management; facility improvement projects; marketing and customer satisfaction programs; inventory efficiencies and loss control programs; and outstanding plant sanitation.

Still family owned and located in the heart of Oregon’s Umpqua Valley, Umpqua Dairy Products, Co. operates as the largest independent dairy in southern Oregon.  Their award winning line of dairy, ice cream and juice products are distributed throughout Oregon via distribution centers in Roseburg, Grants Pass, Coos Bay, Central Point, Portland, Klamath Falls, Salem and Eugene.  A tradition of unsurpassed quality, freshness and customer service makes Umpqua Dairy a #1 choice for delicious, refreshing dairy products in the Northwest.